PRIVACY POLICY

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. We collect such Non-personal and Personal Information for the following purposes: To provide and operate the Services; To provide our Users with ongoing customer assistance and technical support; To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User agreement, applicable national laws, and any agreement we may have with you. 

​

​

DISCLOSURE

Got Smoke LLC does not promote nor sale to minors. Our merchandise, products and hookah services are intended for use by adults of legal smoking age in Atlanta, Georgia. Please be mindful that the purchase or use of any product on our site is at your own risk.

​

 Portable Hookah 

Got Smoke LLC Portable Hookahs are not for children, women who are pregnant or breastfeeding, nor any person with or at risk of heart disease, high blood pressure, diabetes or taking medicine for depression or asthma, or who otherwise may be sensitive to the ingredients in our cup.

​​

How To Use:

For the best experience, be sure to wait until your coals turn grey before using! To preserve, remove all coals and place in the fridge. Portable Hookah Cups are reusable. 

​

Important Information:

• Do not leave unattended around children nor in a safety hazard area.

• Got Smoke LLC will not be held liable for injuries resulting from the use or misuse of any product sold on this website.

• Products sold by Got Smoke LLC have not been evaluated by the Food and Drug Administration, nor are they intended to treat, prevent or cure any disease or condition. 

• By ordering from our store, you are confirming you are at least the minimum age required in Atlanta, Georgia. Providing any false declaration under any penalties of perjury is a criminal offense.

• Seek medical attention immediately in case of an accident or if you feel unwell.

​

PORTABLE HOOKAH DELIVERY

Once your order is placed, our team will start preparing your order. Please be sure to check your email for status updates as you will be notified throughout the process of your order. 

​

SHIPPING

Shipping is available for merchandise and eligible products only. Portable Hookahs are not available for shipping. Our in store inventory has a wide range selection, please visit us in store for products not available online. Got Smoke LLC processes and ships online orders out within 3-5 business days. You will receive a tracking confirmation via email once shipped. 

​

REFUNDS & RETURNS

 Portable Hookah 

Due to the nature of this product, we are unable to offer refunds and/or returns. In the rare case that there is an issue with your portable hookah, please contact us immediately. If the product is damaged and/or any mishaps are made by our team, we will issue a store credit.

​

 Merchandise + Products 

Got Smoke LLC currently does not offer refunds/exchanges. All completed sales are final. In the rare case that there is an issue with your order, please contact us immediately. 

​​​​​

​​​